This Privacy Policy describes how Vokso ("we", "us", or "our") collects, uses, and shares information when you use our services.
We collect information you provide directly to us, such as your name, phone number, email address, and service address when you make a booking. We also collect information about your interactions with our website and WhatsApp Business account.
We use your information to: process and confirm service bookings; send booking confirmations and updates via WhatsApp; communicate with you about services; improve our platform; comply with legal obligations.
By providing your WhatsApp number, you consent to receive booking confirmations, service updates, and support messages from us via WhatsApp Business API. You can opt out at any time by replying "STOP" to any message.
We share your information with service professionals only as necessary to fulfill your booking. We do not sell your personal information to third parties. We may share data with Meta (WhatsApp) as required to deliver messages.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are retained for 3 years.
You have the right to access, correct, or delete your personal information. Contact us at info@vokso.in to exercise these rights.
Our website uses essential cookies to function properly. We do not use tracking or advertising cookies.
We implement industry-standard security measures to protect your information.
For privacy questions: Email: info@vokso.in | Phone: +91 83742 08403 | Address: 1-103/7 VI Gundiyal, M Hanwada, D Mahabunagar - 509001